Jimmy John's

Reviews about Jimmy John's

• 5 / 5

  By Clara Bethke
  I had never ordered from Jimmy Johns before, so was a little apprehensive. However, the staff exceeded my expectations. My sub was executed perfectly, the delivery driver was very pleasant and professional, AND it was to my doorstep in less than 15 minutes. (I really was shocked how FAST it got to my apartment!) Would definitely recommend.
  February 24, 2017
• 1 / 5

  By Doug Bowden
  I'd give it no stars except for the way regional management handled things. I'm from California, and had only been to jimmy johns once before in Arizona. I won't get started on that visit. I moved to Newton with my family a few months ago. I stopped at jjs on my way home one day. Was startled at the rudeness of the staff. I asked for an application on the way out, and the guy behind the counter laughed and said "don't bother, they won't hire you".
  
  I'll have to assume it's because I have manners. Anyway, the sandwich wasn't bad, but nothing special. I brought my wife and kids with me on the next visit. We ordered from a man who had a speech impairment, but he had everything right on the receipt. I had asked for plain yellow mustard on mine, and the kids sandwich we had asked for no sopresata. My son is autistic and won't eat if his food has stuff he isn't used too. Sure enough, no mustard on mine and the kids had the sopresata on it. I took mine up to get mustard added and the girl said that she had already put it in there. I showed it to her and she stomped across the kitchen and literally threw a handful of packets at me. I managed to catch two of them. I went on Facebook and left a bad review right away. Regional management asked if they could call me, and they apologized and asked for details and mentioned that there had been similar problems with that employee. They did send me a ten dollar gift card, which we did use, but had more rude employees. These ones were making fun of the customers they had just delivered to. This is a small town with at least two other sandwich shops. We will never go back here again, and I told all my coworkers and friends about this as well. Several of them mentioned bad service experiences too. Good luck to you. I recommend pjs deli on the other side of the square. We go there about once a week.
  September 09, 2016